FAQ

1. What sizes are available for your T-shirts?

We offer a wide range of sizes from S to 2XL for most designs. Please refer to our size chart on each product page to find your perfect fit.

 2. What is the quality of the T-shirts?

Our T-shirts are made from high-quality, bio wash, breathable cotton with durable print techniques that ensure vibrant colors and long-lasting wear.

 3. Do you ship internationally?

No, we ship in PAN India only! 

 4. How long will it take to receive my order?

Delivery times depend on your location, but you can expect domestic orders within 5-7 days or more.

 5. Can I return or exchange my T-shirt?

As a small, growing company, we currently only offer exchanges if you received the wrong product or size. If this happens, you must contact us within 7 days of delivery to request an exchange. Unfortunately, we do not provide refunds YET!  We appreciate your understanding and support as we continue to grow!

 6. How should I care for my T-shirts?

To keep your T-shirt in the best condition, we recommend washing it inside out in cold water and tumble drying on low heat. Avoid using bleach, and iron on low if needed.

 7. What if I received the wrong item or my order was damaged?

We’re sorry for the inconvenience! Please contact us on Instagram, clothing@anivastra.com with your order number and a photo of the issue, and we’ll make it right as soon as possible.

 8. Do you offer custom designs?

Currently, we don’t offer custom designs, but we’re always open to suggestions. If you have an idea, feel free to reach out, and we might consider it for future collections!

 9. Can I track my order?

Yes, once your order ships, we will provide you with a tracking number so you can follow its journey right to your doorstep.

 10. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard), UPI and COD for secure and easy checkout.

 11. How do I know which size to order?

Each product page includes a detailed size chart. Be sure to measure yourself and compare it to the chart to ensure the best fit.

 12. Are there any discounts or promotions?

We often run special promotions and discounts. Sign up for our newsletter or follow us on social media to stay updated on the latest deals!

 13. Do you collaborate with anime artists or influencers?

Yes, we love collaborating with anime artists and influencers! If you’re interested, please reach out to us at Instagram (@anivastra).

 14. Can I cancel or modify my order after it’s been placed?

If your order hasn’t shipped yet, we may be able to cancel or modify it. Please contact our support team as soon as possible with your order details.

 15. Do you offer wholesale or bulk orders?

Yes, we offer bulk orders for special events, conventions, or retail stores. Please contact us at clothing@anivastra.com for more details on bulk pricing and options.